Session Description: Trust is the foundation of healthy relationships and great things happen where there is authentic trust between people. Trust fosters engagement and productivity which drives organizational success. If you depend on others to get things done and you want to improve the culture of an organization from the ground up, come learn to build better relationships in your workplace. Low trust consumes precious time and resources - but it doesn't have to!
Learning Objectives:
Upon completion, participant will be able to identify phases of building team trust and describe the cycles of trust.
Upon completion, participant will be able to describe the Ladder of Inference and define confirmation bias and how they influence trust building.
Upon completion, participant will learn how to "unpack" a problem and identify whose problem is it, as well as demonstrate techniques for solving big picture problems.