Skip to main content
CONNECTIONS 2025: CPRS Conference & Expo Main banner
Final Program


Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Evaluation ViewAttendees 9

Be Comfortable with Being Uncomfortable

Wednesday, March 19, 2025
2:30 PM – 3:30 PM PST
Room:  Ballroom B 1
Earn 0.1 CEUs
Session Description: Listen in as we discuss difficult conversations in the workplace, whether with your staff or coworkers. This session will outline the difficulties of having difficult conversations due to the time they take, the emotions involved, and the possible conflict that can result from them. Learn how to gain clarity on issues, overcome the instinct to avoid the conversation, deliver the message in a direct but empathetic way, and finally, learn to be comfortable with being uncomfortable to have productive discussions and improve relationships and work productivity.

Learning Objectives:

  • Upon completion, participants will be able to gain clarity and overcome the instinct to avoid difficult conversations.
  • Upon completion, participants will be able to leave with the tools to deliver difficult conversations in a direct but empathetic way.
  • Upon completion, participants will be able to lead difficult conversations and be comfortable being uncomfortable.

  • Ismael Medina

    Senior Supervisor
    City of Ontario - Recreation & Community Services
    Ontario, California

  • Candice Smith (she/her/hers)

    Recreation & Community Services Manager
    City of Ontario Recreation and Community Services
    Ontario, California